Refund Policy

Last updated: October 9, 2026

We want you to be completely satisfied with your purchase. If you are not satisfied, this policy explains your options.

1. RETURN WINDOW

You may request a return within 30 days of receiving your order. To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging.

2. HOW TO START A RETURN

To initiate a return, contact us at 9299453@gmail.com with your order number and the reason for the return. Do not send items back before contacting us, as returns sent to the wrong address cannot be processed. We will provide return instructions within 2 business days.

3. RETURN SHIPPING COSTS

Return shipping costs are the responsibility of the customer, unless the item arrived damaged, defective, or was incorrect. In those cases, we will cover the return shipping cost or offer a replacement.

4. REFUNDS

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 5-10 business days. Please note that your bank or credit card company may require additional time to post the refund to your account. Original shipping charges are non-refundable.

5. NON-RETURNABLE ITEMS

The following items cannot be returned: items marked as final sale, gift cards, and any item that has been used, altered, or damaged after delivery by the customer.

6. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery with your order number and clear photographs showing the issue. We will arrange a replacement or a full refund, including any shipping charges, at no cost to you.

7. ORDER CANCELLATION

You may cancel your order for a full refund if it has not yet been processed or shipped. Once an order has been dispatched, it can no longer be cancelled, but you may still request a return under the terms above. To request a cancellation, contact us at 9299453@gmail.com as soon as possible.

8. LATE OR MISSING REFUNDS

If you have not received your refund, please first check your bank account again, then contact your credit card company or bank, as processing time varies. If you have completed these steps and still have not received your refund, contact us at 9299453@gmail.com.